酒店英文道歉信
在我们平凡的日常里,有时我们会接触并使用道歉信,道歉信都有实事求是,简明扼要的特点。如何写一份恰当的道歉信呢?以下是小编精心整理的酒店英文道歉信,仅供参考,希望能够帮助到大家。
酒店英文道歉信1Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper.
during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ens ……此处隐藏1356个字……nghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.